Destination image: perspectives of tourists vs. residents

• Author(s): Agapito, Dora ; Mendes, Júlio ; Valle, Patrícia Oom do
• Date: 2010
• Persistent ID: http://hdl.handle.net/10400.1/4341
• Origin: Sapientia - Universidade do Algarve
• Subject(s): Destination image; Cognitive-affective approach; Tourists; Residents; Portugal
• Document Type: Part of book or chapter of book
• Language: English

Description

This study aims to measure the image of Lagos in the Algarve region, the most important Portuguese destination, using a cognitive, affective and behavioral approach. Given the lack of studies which compare the perspectives of tourists and residents, the empirical investigation includes a mixed methodology enabling a holistic approach followed by a quantitative methodology with the use of questionnaires for both tourists and residents. The attributes that are more consensually associated with Lagos are the good weather and good beaches, although these variables do not have significant discriminatory power for "recommendation of the destination to friends and family" as the dependent variable.