Author(s):
Carneiro, Davide
; Novais, Paulo
; Andrade, Francisco Carneiro Pacheco
; Zeleznikow, John
; Neves, José
Date: 2009
Persistent ID: http://hdl.handle.net/1822/19082
Origin: RepositóriUM - Universidade do Minho
Subject(s): Online dispute resolution; Artificial intelligence; Case based reasoning
Description
The advances observed in the last years in telecommunication
technologies rapidly brought along new ways of doing business. This new reality,
however, has not been so rapidly followed by the entities responsible for dealing
with the conflicts that arise from these interactions, now undertaken in an
electronic format. Traditional paper-based courts, designed for the industrial era,
are now outdated. The answer to this problem may rely on the new tools that can
be built using new artifacts from fields such as Artificial Intelligence. Using these
tools the parties can simulate outcomes, thus having a better notion of the possible
consequences of a legal dispute, namely in terms of the Best and Worst Alternative
to Negotiated Agreements. In this paper, we present our agent-based architecture
for such a tool, UMCourt, placing special emphasis on a particular agent that,
based on the concept of legal precedent, gives its users a set of possible outcomes
of a case, based on the observation of past similar cases and learns new cases in
order to enrich its knowledge base about the Portuguese labor law.