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Using Case Based Reasoning and principled negotiation to provide decision suppo...

The growing use of Information Technology in the commercial arena leads to an urgent need to find alternatives to traditional dispute resolution. New tools from fields such as Artificial Intelligence should be considered in the process of developing novel Online Dispute Resolution platforms, in order to make the ligation process simpler, faster and conform with the new virtual environments. In this work, we des...

Privacy and data protection towards elderly healthcare

Developed societies are registering a dramatic change in terms of population evolution, being the most important fact the high tendency in the ageing of the whole population. An alarming fact is that the birth-rate is dropping very fast, inverting the ageing pyramid that used to have a higher incidence on the young population, now having a higher incidence in the older population. In the quest to provide answer...

Privacy and data protection in elderly healthcare : threats and legal warranties

The progressive aging of the population requires new kinds of social and medical intervention and the availability of different services provided to the elder population. New applications have been developed and some services are now provided at home, allowing the older people to stay home instead of having to stay in hospitals. But an adequate response to the needs of the users will imply a high percentage of ...

Context-aware environments for online dispute resolution

Virtual environments, such as Online Dispute Resolution, don’t have the rich context of traditional environments do. We are developing a computational environment that can better support the decision-making process of experts by providing access to meaningful context information, allowing the intervenor to take better supported decisions. The resulting system is able to transparently acquire information about u...

Automatic classification of personal conflict styles in conflict resolution

Carneiro D., Gomes M., Novais P., Andrade F., Neves J. Automatic Classification of Personal Conflict Styles in Conflict Resolution. In Legal Knowledge and Information Systems - JURIX 2011: The Twenty-Fourth Annual Conference, Katie M. Atkinson (Ed), IOS Press - Frontiers in Artificial Intelligence and Applications, Vol. 235, ISBN 978-1-60750-980-6, pp 43-52, 2011. ; The use of technology to support conflict re...

Privacidade e proteção de dados nos cuidados de saúde de Idosos

Retrieving Information in online dispute resolution platforms : a hybrid method

Information Retrieval is a theme that is so multifaceted as it is its significance to any knowledge-based sphere of influence. This is true in The Law, especially when we judge under the angle of the so-called On-line Dispute Resolution. Indeed, there is the need to analyze and develop efficient information retrieval methods that may improve the course of actions that depend on such techniques. It was under th...

An advice system for consumer’s law disputes

The development of electronic commerce in the last years results in a new type of trade which the traditional legal systems are not ready to deal with. Moreover, the number of consumer claims increased mainly due to the increase in B2C relations and many of these are not getting a satisfactory response. Hav- ing this in mind, together with the slowness of the judicial system and the cost/beneficial relation...

Issues on conflict resolution in collaborative networks

12th IFIP Working Conference on VIRTUAL ENTERPRISES, 17 - 19 October 2011 - São Paulo, Brazil ; Conflicts are frequent in virtually every scenario involving complex interactions. Collaborative Networks, in which there is a compromise between skills, competencies and resources, are not an exception. Moreover, these conflicts can be different in nature, ranging from cultural or relational conflicts to conflicts ...

Sistema de resolução online de conflito para partilhas de bens : divórcios e he...

Em diversos sectores da sociedade, a resolução de litígios pelos tribunais tem se revelado menos viável, mais morosa e custosa. Para contornar algumas das imperfeições dos sistemas jurídicos convencionais surgiram os processos de resolução alternativa de conflitos (ADR). Devido aos avanços tecnológicos, ao surgimento da Internet e com isso também novas formas de conflitos, a ADR teve necessidade de adaptar e me...