Non-technological innovation : conceptual approaches, impacts and measurement i...

• Author(s): Pereira, Cristina ; Romero, Fernando
• Date: 2012
• Persistent ID: http://hdl.handle.net/1822/22976
• Origin: RepositóriUM - Universidade do Minho
• Subject(s): Non-technological innovation; Organizational innovation; Innovation indicators
• Document Type: Conference Object
• Language: English

Description

There have been increasing efforts to investigate innovation impacts at the firm level. This paper aims to contribute to this endeavour focusing on the non-technological side of innovation, which has been increasingly considered an important, if not crucial, determinant of successful innovation performance. The main objective of this paper is to present a concise literature review on the subject, highlighting three aspects concerning this theme: the main ideas that populate the debate, the perceived impacts and the measurement issues linked to non-technological innovation. Research gaps and opportunities are also explored.