Objectivos:1- Conhecimento pessoal mútuo e troca de experiências; 2- Conhecimento dos trabalhos realizados, das áreas de interesse e das linhas de investigação em que estão envolvidos e/ou interessados; 3- Reflexão sobre a intervenção organizada.
According to the last available ISO survey, in December 2009 there were 1.065.785 issued ISO 9001 certificates, thus reflecting the importance of ISO 9001 certification worldwide, and approximately 223.149 ISO 14001 issued certificates. In the line of my previous publications, this paper presents a further set of statistical analyses conducted over ISO 9000 and ISO 14000 available data, providing some key resul...
Purpose – ISO 9001 certification is nowadays considered to be one of the most effective tools that can be adopted for guiding the management of Quality Systems. The stunning growth observed by these standards all over the world confirms a strong polarization of enterprises’ interest in this practice. Owing to the wide incidence of this phenomenon, a deep investigation of ISO 9001 diffusion over time is of manda...
Purpose – Despite all the studies carried out in order to analyze the impact of quality management systems implementation and certification over companies’ financial performance, conclusions reached so far have been of a contradictory nature. Some authors conclude that there is a positive relationship between ISO 9001 certification and companies’ financial improvement, while others do not find evidence to suppo...
According to the last available ISO survey, in December 2009 there were 1.065.785 issued ISO 9001 certificates, thus reflecting the importance of ISO 9001 certification worldwide, and approximately 223.149 ISO 14001 issued certificates. In the line of our previous publications, this paper presents a further set of statistical analyses conducted over ISO 9000 and ISO 14000 available data. We provide some key res...
Na última década assistiu-se à proliferação mundial de referenciais normativos relativos a sistemas de gestão, depois de, durante 20 anos, o principal referencial neste domínio ter sido o da garantia da qualidade que evoluiu para gestão da qualidade e que tem sido sucedido por inúmeros outros sistemas de gestão (ambiental, segurança e saúde do trabalho, segurança alimentar, segurança da informação, responsabili...
Medicina ; Medicine
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