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Design of a balanced scorecard-type management system for a back-office departm...
Pais, João Pedro RochaA Work Project, presented as part of the requirements for the Award of a Masters Degree in Finance from the NOVA – School of Business and Economics ; In contrast to most studies of BSC in the Banking Industry, which focus on the BSC at a branch and corporate level, the present Work Project (WP) designed a BSC-type management system for a back-office department of a Bank that handled areas such as project manag...
Data: 2014
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Origem: Repositório Institucional da UNL
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