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Learning from failure: a case study on creative problem solving

Sousa, Fernando; Monteiro, Ileana Pardal; Walton, Andre; Pissarra, João

Second International Conference on Leadership, Technology and Innovation Management ; This research is aimed at improving the creative problem solving (CPS) facilitation process by case analysis, through which we try to learn even from failure. With the goal of increasing efficiency by reducing session time and also due to theoretical considerations, a four-step model was designed, comprising the stages of obj...


EMPREGO E DISCRIMINAÇÃO SOCIAL NAS EMPRESAS ALGARVIAS

Neto, Maria Manuela; Monteiro, Ileana Pardal

O problema da diferenciação social tem sido estudado desde há muito pela Psicologia Social, tanto ao nível subjetivo, como ao nível de comportamentos claramente discriminatórios ou mesmo hostis entre diferentes grupos sociais. A sociedade, hoje, valoriza mais comportamentos de tolerância e flexibilidade, não sendo socialmente desejável manifestar atitudes preconceituosas face a grupos minoritários, contudo, est...

Data: 2013   |   Origem: Tourism & Management Studies

Creative problem solving method in organizational innovation

Sousa, Fernando; Monteiro, Ileana Pardal; Peñalver, Juan

This research focuses on the development of entrepreneurship projects, using the creative problem solving (CPS) methodology and aims at demonstrating its effectiveness in improving team commitment to entrepreneurship projects. The design follows an adaptation of the 8-step process of Basadur’s problem solving approach (Basadur, 1997), into a 5-step procedure, consisting of fact finding, problem definition, solu...


Creativity, innovation and collaborative organizations

Sousa, Fernando; Pellissier, René; Monteiro, Ileana Pardal

This article intends to make a contribution to the clarification of the concepts of creativity and innovation using a multilevel approach of individual, group and organization, in order to show that these may be better integrated within collaborative organizations. Trying to maintain the principle of the primacy of the individual (creativity) over the business (innovation), we stressed the cognitive and emotion...


Criatividade, educação artística e resolução colaborativa de problemas: um estu...

Sousa, Fernando; Mendes, Ana Bela; Monteiro, Ileana Pardal

O presente artigo destina-se a apresentar um estudo de caso em educação artística, em que se utilizou uma metodologia específica de resolução de problemas em grupo. Assumindo que a criatividade não pode ser ensinada mas apenas “facilitada” e que é possível colocar artistas a construir um projecto único, os autores facilitaram um processo que conduziu ao desenvolvimento de um projecto pelos 23 alunos do mestrado...


LEADERSHIP AND WELL-BEING IN THE ALGARVE HOSPITALITY

Messias, Fernando Brás; Faculty of Economics, University of the Algarve fernandobrasmessias@gmail.com

The well-being of staff within organisations is particularly important in relation to human resources and management. Organisations need to develop behaviours that increase well-being amongst employees. The study in progress aims to explain well-being-promoting leadership demonstrating the differences between leaders that promote well-being and leaders that do not, as well as to explain well-being in the five-s...

Data: 2012   |   Origem: Tourism & Management Studies

EVOLUTION OF MANAGERS’ ATTITUDES TOWARDS EMPLOYABILITY OF SOCIALLY DISCRIMINATE...

Monteiro, Ileana Pardal; University of Algarve; Neto, Maria Manuela; University of Algarve; Trindade, Ana; University of Algarve

The present Work reports a diachronic analysis carried out in 1997, 2003 and 2010, which sought to know the attitudes of Algarvian managers towards the employment of socially discriminated people, recognizing that there are people who have more difficulties than others in being integrated into the labor market. We are currently experiencing an economic crisis in the Western world in general and particularly in ...

Data: 2012   |   Origem: Tourism & Management Studies

UNDERSTANDING INNOVATION IN HOSPITALITY THROUGH THE WORDS OF INNOVATIVE MANAGERS

Monteiro, Ileana Pardal; ESGHT, University of the Algarve; Sousa, Fernando Cardoso; INUAF, Algarve

Recently, researchers have become more interested in service innovation, and they describe it mostly as a process of continuous improvement of service quality, quite different from the industrial sector, more directed to technological innovation. This paper summarizes research designed to explain the role of hotel managers in fostering innovation in high quality hospitality industry. Within a role theory approa...

Data: 2012   |   Origem: Tourism & Management Studies

Methods to improve creativity and innovation: the effectiveness of creative pro...

Sousa, Fernando; Monteiro, Ileana Pardal; Pellissier, René

This chapter focuses on the development of organizational creativity, using the CPS methodology, aiming at demonstrating its effectiveness in using the individual and team divergent thinking improvement in identifying organizational problems. A study was undertaken using problem solving teams in seven companies, in which each individual was submitted to a pre-post test in attitudes towards divergent thinking an...


Understanding innovation in hospitality through the words of innovative managers

Monteiro, Ileana Pardal; Sousa, Fernando

Recently, researchers have become more interested in service innovation, and they describe it mostly as a process of continuous improvement of service quality, quite different from the industrial sector, more directed to technological innovation. This paper summarizes research designed to explain the role of hotel managers in fostering innovation in high quality hospitality industry. Within a role theory approa...


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    Financiadores do RCAAP

Fundação para a Ciência e a Tecnologia Universidade do Minho   Governo Português Ministério da Educação e Ciência Programa Operacional da Sociedade do Conhecimento União Europeia