Encontrados 5 documentos, a visualizar página 1 de 1
Composite materials in flexible multibody systems
Neto, Maria Augusta; Ambrósio, Jorge A. C.; Leal, Rogério P.In this work the flexible multibody dynamics formulations of complex models are extended to include elastic components made of laminated composite materials. The only limitation for the deformation of a structural member is that it must be elastic and linear when described in a body fixed frame. A finite element model for each flexible body is obtained such that the nodal coordinates are described with respect ...
Editorial Note
Moniz, António Brandão; Leal, Rogério P.Editorial note
Applicability of SERVQUAL in restaurants: an exploratory study in a Portuguese ...
Patrício, Vera; Leal, Rogério P.; Pereira, Zulema L.SERVQUAL is the most popular instrument to ascertain service quality. However, some debate exists about its ability to characterize different service environments. Furthermore, there is not a consensus about the inclusion of customer expectations in the model. The research presented in this paper intends to discuss the applicability of SERVQUAL to restaurant services and to analyze the inclusion of customer exp...
Editorial Note
Moniz, António Brandão; Leal, Rogério P.Editorial note
Training needs in TQM: the Portuguese perspective
Leal, Rogério P.; Oliveira, Paula; Dias, José M.; Pereira, Zulema L.A survey to assess training needs in TQM was developed in several European countries, within the framework of a Leonardo’s project named IMVOCED. Beyond a comparison of the results in each country, a global analysis was performed to design a TQM programme to be delivered by WBL (Work Based Learning). Differences were found between countries, and the Portuguese results also revealed that different approaches to ...
| Financiadores do RCAAP | |||||||
|
|
|
|
|
|
||