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Patients in Europe evaluate general practice care: an international comparison

Grol, Richard; Wensing, Michel; Mainz, Jan; Jung, Hans Pete; Ferreira, Pedro Lopes; Hearnshaw, Hilary; Hjortdahl, Per; Olesen, Frede; Reis, Shmuel

Background. Patients’ evaluations can be used to improve health care and compare general practice in different health systems. Aim. To identify aspects of general practice that are generally evaluated positively by patients and to compare opinions of patients in different European countries on actual care provision. Method. An internationally-validated questionnaire was distributed to and completed by patients ...


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Fundação para a Ciência e a Tecnologia Universidade do Minho   Governo Português Ministério da Educação e Ciência Programa Operacional da Sociedade do Conhecimento União Europeia