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Performance management in primary healthcare services: evidence from a field study

Silva, Paulino; Ferreira, Aldónio

Health services ; Performance management ; Public sector organizations ; There is a growing interest in research focusing on performance management practices in the public sector, but research is still limited with regards to public primary healthcare services (PHSs), which play an important role in national healthcare systems. These organisations are frequently criticised for alleged poor performance manage...


Performance management in health centres: evidence from a field study

Silva, Paulino Manuel Leite da; Ferreira, Aldónio

There has been a growing interest in research on performance measurement and management practices, which seems to reflect researchers’ response to calls for the need to increase the relevance of management accounting research. However, despite the development of the new public management literature, studies involving public sector organizations are relatively small compared to those involving business organizat...


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    Financiadores do RCAAP

Fundação para a Ciência e a Tecnologia Universidade do Minho   Governo Português Ministério da Educação e Ciência Programa Operacional da Sociedade do Conhecimento União Europeia