Encontrados 2 documentos, a visualizar página 1 de 1
A lean case study in an oncological hospital: implementation of a telephone tri...
Crespo de Carvalho, J.; Ramos, M.; Paixão, C.Abstract: Lean practices and thinking have increased substantially in the last few years. Applications of lean practices to health care are found worldwide. Despite that, new contributions are required because the application of lean thinking to hospitals has a long way to go. Lean practices and thinking do not include, in the literature or practice programs, any references to triage systems in health care unit...
h3 gourmet: great to go upmarket, but are people willing to pay for the differe...
Crespo de Carvalho, J.; Silva, R.; Syed Alwi, S. F.This case study addresses the pitfalls of internationalization and entrepreneurial decision-making in the creation of relevant differentiation for a gourmet fast-food concept, whose foundations lay in good old fashioned fast food rules dressed in a gourmet experience. In standardizing their market offer and having engaged in a frantic expansion program, h3, the organization under scrutiny here (and that illustr...
| Financiadores do RCAAP | |||||||
|
|
|
|
|
|
||