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Customer satisfaction and repurchase intention: an application to thetelecommun...

A Dissertation presented in partial fulfillment of the Requirements for the Degree of Master in International Management / JEL Classifications: Telecommunications (L96), Marketing and Advertising (M39) ; In an ever changing world, enterprises need to focus in their customers in order to guarantee their future survival and success. However, what constructs are truly important in determining Customer Repurchase ...