Dissertation submitted for obtain the degree of Doctor of Philosophy, at the University of Warwich
This study develops a framework that combines different management science methods to provide insights concerning the performance of retailing stores. First, the framework enables to specify appropriate targets for stores of a retail network using data envelopment analysis. This involves comparing stores within homogenous groups, that is, supermarkets and hypermarkets. Second, the framework compares the overall...
Este artigo avalia a evolução do desempenho de lojas de base alimentar de um retalhista Europeu. A técnica de Data Envelopment Analysis e o índice de Malmquist são combinados com a técnica de bootstrap para medir as alterações de produtividade entre os anos de 2002 e 2004, e identificar as alterações consideradas estatisticamente significativas. Na avaliação de desempenho ao longo do tempo há que ter em conta d...
The purpose of this paper is to evaluate the productivity change of stores from an European retailing organisation. The Malmquist index, complemented with bootstrapping, is used to measure the changes in store productivity between the years 2002 and 2004. It also investigates the differences between two distinct store formats (supermarkets and hypermarkets), and the impact of scale size on productivity change. ...
APDIO - Associação Portuguesa de Investigação Operacional e EURO ; This paper describes a method for the assessment of retail store performance based on DEA. The assessment considers the stores aggregate several subunits, corresponding to sections with management autonomy. This motivated an analysis at the section level and the store level. The performance assessment of the sections involves a comparison among...
Este artigo descreve um método de avaliação de desempenho de lojas de retalho baseado na técnica de Data Envelopment Analysis(DEA). O método desenvolvido tem em conta que as lojas são organizações complexas que agregam várias secções, com alguma autonomia de gestão. Assim, desenvolveu-se um modelo de DEA multi-nível, que considera dois níveis de análise: a loja e as secções que a constituem. A análise do desemp...
This paper describes a method for the assessment of retail store performance based on Data Envelopment Analysis (DEA). The assessment considers the stores as complex organizations that aggregate several subunits, corresponding to sections with management autonomy. This structure motivated an analysis at two different levels: the section level and the store level. The performance assessment of the sections invol...
This study develops a framework that combines different methods to provide insights regarding the performance of retailing stores. Firstly, the framework enables to specify appropriate targets for stores using DEA. This involves comparing stores within homogeneous groups. Secondly, the framework compares the overall performance of these groups. This requires the combined use of Malmquist type index and statisti...
This study develops a methodology that combines different management science methods (Data Envelopment Analysis, Malmquist indices and statistical tests) to provide insights concerning the performance of stores. Firstly, the methodology enables to specificate appropriate targets for stores in a retail network, by using Data Envelopment Analysis. This is performed by comparing similar stores which belong to the ...
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