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ATTRACTIVE HOTELS FOR SENIOR GUESTS: THE EXPERIENCE OF THE ALGARVE REGION
Figueiredo, Wilson Zacarias; IST; Pedro, João Branco; LNEC; Rebelo, Margarida; LNEC; Cachadinha, Carla; LNECThis paper presents the results of a study about the characteristics that hotels should have in order to meet the needs and expectations of senior guests. The study was based on interviews with six directors from 4- and 5-star hotels located in the Algarve region. The results indicate that senior guests do not appreciate being treated as a distinct group and are looking for hotels used by guests of all ages. Ho...
Data: 2012
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Origem: Tourism & Management Studies
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