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The balanced scorecard In healthcare: Italy, Spain, and Portugal

The aim of this paper is to review all the articles published on the topic of the Balanced Scorecard in healthcare by Spanish, Italian, or Portuguese authors or written in Spanish, Italian, or Portuguese between 1992 and 2009 (18 years in total). To carry out this task, we analysed the existing research in this area to date, and then attempted to draw connections between the theoretical view presented in the Ba...