Encontrados 4 documentos, a visualizar página 1 de 1
An advice system for consumer’s law disputes
Costa, Nuno; Carneiro, Davide; Novais, Paulo; Barbieri, Diovana; Andrade, Francisco Carneiro PachecoThe development of electronic commerce in the last years results in a new type of trade which the traditional legal systems are not ready to deal with. Moreover, the number of consumer claims increased mainly due to the increase in B2C relations and many of these are not getting a satisfactory response. Hav- ing this in mind, together with the slowness of the judicial system and the cost/beneficial relation...
An agent-based approach to consumer´s law dispute resolution
Costa, Nuno; Carneiro, Davide; Novais, Paulo; Barbieri, Diovana; Andrade, Francisco Carneiro PachecoBuying products online results in a new type of trade which the traditional legal systems are not ready to deal with. Besides that, the increase in B2C relations led to a growing number of consumer claims and many of these are not getting a satisfactory response. New approaches that do not include traditional litigation are needed, having in consideration not only the slowness of the judicial system, but also t...
Artificial intelligence applications in ODR : online dispute resolution : the U...
Andrade, Francisco Carneiro Pacheco; Barbieri, Diovana; Carneiro, Davide; Novais, PauloThe growing use of electronic contracting urges the move of dispute resolution to online environments. Thus being, the technological element has to be considered as the “fourth party”. In this sense, software agents may well play an important role. One major issue in dispute resolution is the estimation of BATNA and of WATNA; software agents may become very useful tools in this operation, facing dispute resolut...
Resolução de conflitos em linha : uma aplicação ao direito de consumo
Barbieri, Diovana; Carneiro, Davide; Andrade, Francisco Carneiro Pacheco; Novais, PauloA crescente utilização da contratação electrónica força-nos a equacionar a mudança da resolução de litígios para os ambientes electrónicos. Assim, o elemento tecnológico há-de ser considerado realmente como uma “quarta parte”. Neste contexto, os agentes de software podem desempenhar um importante papel. Um ponto fundamental para a resolução de confl itos prende-se com a consideração da melhor alternativa (BATNA...
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