Most of the research efforts dealing with airline scheduling have been done on off-line plan optimization. However, nowadays, with the increasingly complex and huge traffic at airports, the real challenge is how to react to unexpected events that may cause plan-disruptions, leading to flight delays. Moreover these disruptive events usually affect at least three different dimensions of the situation: the aircraf...
Airline companies make a huge effort to maximize their revenue while keeping their costs at a minimum. This is not an easy task and, because of that, airline companies invest in tools that allow to optimize their operational schedule. Unfortunately, any operational plan has a strong probability of being affected, not only by large disruptions like the one that happened in April 2010 due to the eruption of the I...
Studies have estimated that irregular operations (flights affected by a disruption) can cost between 2% and 3% of the airline annual revenue and that a better recovery process could result in cost reductions of at least 20%. Even for small airlines this can represent millions of Euros. In this paper we propose a multi-agent system (MAS) whose members represent the roles, functionalities and competences xisting ...
The Airline Operations Control Centre (AOCC) of an Airline Company is the organization responsible for monitoring and solving operational problems. It includes teams of human experts specialized in solving problems related with aircraft, crew members and passengers, in a process called disruption management of operations recovery. In this chapter we propose a new concept fro disruption management in this domain...
Operations control is one of the most important areas for an airline company. Through operations control mechanisms an airline company monitors all the flights checking if they follow the schedule that was previously defined by other areas of the company. Unfortunately, some problems may arise during this stage (Clausen et al., 2005). Those problems can be related with crewmembers, aircrafts and passengers. The...
Airports are important infra-structures for the air transportation business. One of the major operational constraints is the peak of passengers in specific periods of time. Airline companies take into consideration the airport capacity when building the airline schedule and, because of that, the execution of the airline operational plan can contribute to improve or avoid airport peak problems. The Airline Opera...
Through operations control mechanisms an airline company monitors all the flights checking if they follow the schedule that was previously defined by other areas of the company. Some problems may arise during this stage related with crew members, aircrafts and passengers. The Airline Operations Control Centre (AOCC) includes teams of experts specialized in solving the above problems, seeking for solutions that ...
In this paper we introduce an implementation of an Intelligent Interface Agent to support the use of a web portal in an airline company. The interface agent architecture and data model is presented. We formalized concepts such as relevance and proximity regarding the data structure. The concepts of personal opinion and general opinion are also introduced and formalized. A statistical analysis was performed to o...
The Airline Operations Control Centre (AOCC) tries to solve unexpected problems during the airline operation. Problems with aircraft, crewmembers and passengers are common and very hard to solve due to the several variables involved. This paper presents the implementation of a real-world multi-agent system for operations recovery in an airline company. The analysis and design of the system was done following a ...
When recovering from operational problems, the Airline Operations Control Centre (AOCC) usually tries to minimize direct operational costs while satisfying all the required rules. In this paper we present the implementation of a Distributed Multi-Agent System (MAS) representing the existing real-life roles in an AOCC. This MAS includes software agents that cooperate through a distributed problem solving approac...
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