Author(s):
Vieira, Luís 
Date: 2006
Persistent ID: http://hdl.handle.net/10400.5/2647
Origin: Repositório da UTL
Subject(s): maturity; egovernment; information service; municipality; functionality
Document details
Geração computacional de recomendações para o desenvolvimento dos serviços de i...
Description
This study, based on data about internet available functionalities of Portuguese municipalities, determines, using computational facilities supported by a data base and a query language, and analyzes a large number of recommendations in order to provide a better service to user. It concludes that it's necessary to consider relationship management as a way to provide a better service and that many municipalities, eventually associated, need to accomplish a large revision of its site.
This study, based on data about internet available functionalities of Portuguese municipalities, determines, using computational facilities supported by a data base and a query language, and analyzes a large number of recommendations in order to provide a better service to user. It concludes that it's necessary to consider relationship management as a way to provide a better service and that many municipalities, eventually associated, need to accomplish a large revision of its site.
Document Type
Other
Language Portuguese
Language Portuguese
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