The European challenge of KM and innovation: a skills and competence portfolio ...

• Autor(es): Correia, Ana Maria R. ; Sarmento, A.
• Data: 2004
• Identificador Persistente: http://hdl.handle.net/10362/4090
• Origem: Repositório Institucional da UNL
• Assunto(s): Knowledge; Knowledge-based society; Knowledge management; Skills; Competences
• Tipo de Documento: Parte ou capítulo de livro
• Idioma: Inglês

Descrição

This chapter appears in Innovations of Knowledge Management edited by Montano, D. Copyright 2004, IGI Global, www.igi-global.com. Posted by permission of the publisher. Globalization, bringing about universal and dynamic transformations in every sector of the economy, is placing organizations everywhere in new and different competitive situations. In this context, the need for improvement of enterprise performance and economic growth makes increasing demands for timely knowledge in the workplace. The knowledge resource and its effective management enables institutions and nations to maintain their vitality through economic growth and increased productivity. This chapter highlights the European strategy towards a knowledge-based society where innovation and competitiveness are the goals to be achieved. The Portuguese scenario concerning small and medium enterprises and the creation of a Portuguese knowledge and information economy are also described. Some approaches to knowledge management (KM), contributing to understanding the scope of this emergent domain, are introduced. The skills and competencies that a knowledge manager should develop in order to perform his/her job are discussed. The chapter concludes by mapping the main areas of study and practice that the authors consider as relevant to performing an effective knowledge management function.