Detalhes do Documento

(R)evolution of the e-grocery industry: Strategic implications

Data: 2009

Identificador Persistente: http://hdl.handle.net/10400.14/5299

Origem: Veritati - Repositório Institucional da Universidade Católica Portuguesa

Assunto(s): E-grocery; Contingency; Mismatch,; Revolution; Evolution; Business models

Descrição
The use of the Internet in grocery retailing created the need for new business models, but it did not bring radical changes to consumer behaviour. Nevertheless, in the early days of egrocery, most managers overestimated the power of technology and adopted revolutionary solutions. Today, after 15 years, that approach proved to be misleading, as online grocery firms are supplying small market niches with the use of traditional infrastructures and knowledge. Historical evidence from the UK and the US suggests that in an environment of high uncertainty and complexity determined by product nature, consumer switching costs, entry barriers, market mismatch and low profit margins, contingent evolutionary approaches are more appropriate

Tipo de Documento Artigo
Idioma Inglês