Autor(es):
Cruz, Sofia 
; Ferreira, Maria Manuela Frederico
Data: 2014
Origem: Repositório Científico da Escola Superior de Enfermagem de Coimbra
Assunto(s): knowledge management; health institutions;
Detalhes do Documento
Knowledge management in public health institutions with different management mo...
Descrição
Introduction: The knowledge management has been raising an increased interest within business world, because knowledge is recognized as the most important resource to organizational performance. It is believed that is only due to it that organizations can innovate and remain active in a highly competitive market (Brito, 2003; Cardoso, 2003). Objectives: evaluate the occurence of knowledge management in public health institutions, and analyze if there are differences in the perception of knowledge management occurence due to institution management model. Methods: this is a quantitative study, which used a survey as an instrument of data collection. This survey was built and validated by us (ï¡ = .962). This study was done in a sample of 671 employees of ten health public institutions, with different management models: Public Administrative Sector Model, Public Corporate Entity Model and Family Health Unit Model. Results: in health institutions knowledge management has average value of 3,37 ± 0.62 (scale range from 1 to 5). As for the average value of knowledge management it is 4,28 ± 0,36 in the family health units, 3,42 ± 0,53 in the public corporate entity institutions and 3,25 ± 0,63 in the public administrative sector institutions. These differences are statistically significant. Conclusions: knowledge management occurs in the portuguese health institutions and the institution's management model shows to be crucial to this occurrence.
Introduction: The knowledge management has been raising an increased interest within business world, because knowledge is recognized as the most important resource to organizational performance. It is believed that is only due to it that organizations can innovate and remain active in a highly competitive market (Brito, 2003; Cardoso, 2003). Objectives: evaluate the occurence of knowledge management in public health institutions, and analyze if there are differences in the perception of knowledge management occurence due to institution management model. Methods: this is a quantitative study, which used a survey as an instrument of data collection. This survey was built and validated by us (ï¡ = .962). This study was done in a sample of 671 employees of ten health public institutions, with different management models: Public Administrative Sector Model, Public Corporate Entity Model and Family Health Unit Model. Results: in health institutions knowledge management has average value of 3,37 ± 0.62 (scale range from 1 to 5). As for the average value of knowledge management it is 4,28 ± 0,36 in the family health units, 3,42 ± 0,53 in the public corporate entity institutions and 3,25 ± 0,63 in the public administrative sector institutions. These differences are statistically significant. Conclusions: knowledge management occurs in the portuguese health institutions and the institution's management model shows to be crucial to this occurrence.
Tipo de Documento
Documento de conferência
Idioma Inglês
Idioma Inglês
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